1. ORDER

• Where is my order?
• How can I order?
• How can I order a HAMMER voucher?
• How can I cancel my order?
• Will sold out units come back?

2. SHIPPING COSTS

• How much does my delivery cost?

3. DELIVERY

• What are the usual delivery times?
• Who is my shipping provider?
• Is there an installation service, if so, how much does it cost?
• Do the billing and shipping addresses have to be the same?
• Can I have delivery to a packing station?

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4. PAYMENT

• Which payment methods are possible?
• How can I redeem a HAMMER voucher?
• How can I redeem a promotional code?

5. WARRANTY

• How are the warranty periods composed?

6. ASSESSMENT

• How do I submit a rating?

7. NEWSLETTER

• What is advertised in the newsletter and how can I subscribe to it?
• How can I unsubscribe from the newsletter?

8. CONTACT / CUSTOMER SERVICE

• Who can I contact if I have a problem with my device?
• How do I return an item in case of a return / revocation?

9. ENVIRONMENTAL PROTECTION

• How are batteries & accumulators disposed of?

GENERAL

• How difficult is the assembly? Can you do it by yourself?
• Can the device be moved / does the device have transport wheels?
• Do weight stations need to be bolted to the floor?
• Do the devices require a power connection?
• Can the equipment be placed outdoors?

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BOXING

• What are the punching bags filled with?
• With which material and how heavy can the standing punching bags be filled?
• Can you put the ceiling mount for the punching bags anywhere?
• What size boxing gloves do I need?
• Do you need bandages for boxing training or are closed gloves good enough?

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CROSS / ELLIPTICAL TRAINER

• What is the difference between a cross trainer and a elliptical trainer?
• Is the cross trainer or the elliptical trainer more effective?
• Which of the two devices is easier on the joints?
• How should I maintain my cross trainer?

EXERCISE BIKE / ERGOMETER

• What is the difference between an exercise bike and ergometer?
• What is the difference between an ergometer and a recumbent ergometer?
• Can the ergometers be moved? Are the devices heavy?
• How much flywheel mass should an ergometer have?
• Do I need to maintain the ergometer? Do the moving parts inside wear out?

MULTI GYM

• Are there power stations without weight stacks?
• Is the power station too heavy for my floor?
• Are the power stations noisy?

TREADMILL

• Why is the HP of the treadmill engine important?
• How should I maintain my treadmill?

ROWER

• What can I train with a rowing machine?
• How long does a chlorine tablet last in the Waterflow?
• How do rowing machines need to be maintained?

ACCESSORIES

• What is the inner diameter of the weight plates?
• Are the jump ropes adjustable? Can you make the workout harder with a jump rope?

ABDOMINAL / BACK TRAINER

• 3869 Ab&Back Trainer
• 3740 AB-Dominox
• 6631 AB-Roller

CROSSTRAINER

• 4131 Cross Stepper
• 4129 Ellyptech CT3
• 4128 Cross-Motion BT
• 4125 Crosstech XTR
• 4130 Crossfly BT

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ELLIPTICAL TRAINER

• 4107 Speed Motion BT
• 3211 CleverFold EF90 BT
• 3216 E3000
• 3219 Crossflow
• 3222 Fly RX

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ERGOMETER

• 3571 UB 8000
• 3195 Varon Stressless
• 4855 Cardio Motion BT
• 4866 Cardio XT9 BT
• 4862 Cardio XT6 BT

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FITNESS-TRAMPOLINE

• 66430 JumpStep
• 66426 Cross Jump

BENCH

• 3637 FT1 Incline Bench
• 3640 FT2 Incline Bench
• 3874 Incline Bench
• 45042 Bermuda
• 4507 Bermuda XT

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EXERCISE BIKE

• 4860 Cardio T3
• 4870 Cardio 4.0
• 3421 B94

INDOOR CYCLE / SPEEDBIKE

• 4863 RACER
• 4864 RACER S
• 4859 Speed Racer S
• 3208 CRS3
• 3203 CRT

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MULTI GYM

• 3636 FT1
• 3650 FPC1
• 3639 FT2
• 3643 SCS Smith Cage System
• 3635 BL1 Bodylift

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BARBELL RACK

• 5203 Core 2.0
• 3866 FINNLO Barbell Rack
• 3642 Squat Rack

TREADMILL

• 4334 Race Runner 2000M
• 4336 Race Runner 2200i
• 4340 CleverFold TM7
• 4332 Life Runner LR22i TFT
• 3510 Technum BT

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RECUMBENT ERGOMETER

• 3602 Cardio Strider 3.1
• 3572 RB 8000
• 4858 Comfort Motion BT
• 3422 R92
• 10004 SOLE R92

RECUMBENT BIKE

• 4854 CleverFold RC5
• 3422 R92

MASSAGE CHAIR

• 60040 & 60050 Premion

ROWER

• 4536 Cobra
• 4532 Cobra XTR Plus
• 4534 Pro Force
• 4537 Water Stream
• 4531 Ocean One

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STEPPER

• 4131 Cross Stepper

BASKETBALL

• Safety Instructions and Warrenty Goaliath Hoops
• Safety Instructions and Warrenty Goalrilla Hoops
• Tracking your basketball delivery
• 2100 Goaliath GB50
• 2101 Goaliath GB54

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CROSSTRAINER

• General

ELLIPTICAL TRAINER

• General

ERGOMETER

• General
• 3470 Med 3.0 - Complaint
• 4855 Cardio Motion BT - Hand pulse sensore cables too short

EXERCISE BIKE

• General

TREADMILL

• Treadmill general information - Noises
• 5163 Q. Vadis 10.0 - Kinomap Update
• 5163 Q. Vadis 10.0 - Distance measurement error
• 5163 Q. Vadis 10.0 - WLAN connection problems
• 5163 Q.Vadis 10.0 - Latest Softwareupdate

RECUMBENT BIKE

• General
• 3602 Cardio Strider 3.1 - Handle Adjustment