ORDER

• Where is my order?
• How can I order?
• How can I order a HAMMER voucher?
• How can I cancel my order?
• Will sold out units come back?

SHIPPING COSTS

• How much does my delivery cost?

DELIVERY

• What are the usual delivery times?
• Who is my shipping provider?
• Is there an installation service, if so, how much does it cost?
• Do the billing and shipping addresses have to be the same?
• Can I have delivery to a packing station?

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PAYMENT

• Which payment methods are possible?
• How can I redeem a HAMMER voucher?
• How can I redeem a promotional code?

WARRANTY

• How are the warranty periods composed?

ASSESSMENT

• How do I submit a rating?

NEWSLETTER

• What is advertised in the newsletter and how can I subscribe to it?
• How can I unsubscribe from the newsletter?

8. CONTACT / CUSTOMER SERVICE

• Who can I contact if I have a problem with my device?
• How do I return an item in case of a return / revocation?

9. ENVIRONMENTAL PROTECTION

• How are batteries & accumulators disposed of?

GENERAL

• How difficult is the assembly? Can you do it by yourself?
• Can the device be moved / does the device have transport wheels?
• Do weight stations need to be bolted to the floor?
• Do the devices require a power connection?
• Can the equipment be placed outdoors?

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BOXING

• What are the punching bags filled with?
• With which material and how heavy can the standing punching bags be filled?
• Can you put the ceiling mount for the punching bags anywhere?
• What size boxing gloves do I need?
• Do you need bandages for boxing training or are closed gloves good enough?

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CROSS / ELLIPTICAL TRAINER

• What is the difference between a cross trainer and a elliptical trainer?
• Is the cross trainer or the elliptical trainer more effective?
• Which of the two devices is easier on the joints?
• How should I maintain my cross trainer?

EXERCISE BIKE / ERGOMETER

• What is the difference between an exercise bike and ergometer?
• What is the difference between an ergometer and a recumbent ergometer?
• Can the ergometers be moved? Are the devices heavy?
• How much flywheel mass should an ergometer have?
• Do I need to maintain the ergometer? Do the moving parts inside wear out?

MULTI GYM

• Are there power stations without weight stacks?
• Is the power station too heavy for my floor?
• Are the power stations noisy?

TREADMILL

• Why is the HP of the treadmill engine important?
• How should I maintain my treadmill?

ROWER

• What can I train with a rowing machine?
• How long does a chlorine tablet last in the Waterflow?
• How do rowing machines need to be maintained?

ACCESSORIES

• What is the inner diameter of the weight plates?
• Are the jump ropes adjustable? Can you make the workout harder with a jump rope?

ACTIVE HEALTH

• 75000 Body Screen TX - Product description

ABDOMINAL / BACK TRAINER

• 3740 AB-Dominox
• 3869 Ab&Back Trainer
• 6631 AB-Roller

CROSSTRAINER

• 3260 CleverFold CF70 BT
• 3262 Finum
• 3284 Loxon
• 3286 Loxon XTR BT
• 4110 Crosstech XTR BT 23

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ELLIPTICAL TRAINER

• 11000 SpeedMotion II
• 11001 Ellypsis E3500
• 11002 CrossPace 5.0 NorsK
• 11003 CrossPace 7.0 NorsK
• 11004 SOLE E25

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ERGOMETER

• 10000 CardioPace 5.0 NorsK
• 10003 SOLE B94
• 10006 Varon XTR II
• 3157 Exum
• 3158 Exum XTR BT

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FITNESS-TRAMPOLINE

• 66426 Cross Jump
• 66429 JumpStep Pro
• 66430 JumpStep

BENCH

• 14009 Bench Autark
• 16001 Force 4.0
• 3637 FT1 Incline Bench
• 3640 FT2 Incline Bench
• 3874 Incline Bench

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DUMBBELLS AND WEIGHTS

• 17060 Dumbbell and weight plate rack 30 mm

EXERCISE BIKE

• 3421 B94
• 4860 Cardio T3
• 4870 Cardio 4.0

INDOOR CYCLE / SPEEDBIKE

• 10001 Speed Race X
• 10011 Speed Race SR
• 3203 CRT
• 3208 CRS3
• 3574 Pro

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MULTI GYM

• 14000 BioForce Extreme Pro
• 14002 BioForce MX NorsK
• 14005 Autark 9.0
• 14023 Autark 8.0
• 14024 FT3

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BARBELL RACK

• 3642 Squat Rack
• 3866 FINNLO Barbell Rack
• 5203 Core 2.0

TREADMILL

• 13000 FlyRun 2.0
• 13001 Fly Run 4.0
• 13002 SOLE F65
• 13003 SOLE F85
• 13005 TR8000

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RECUMBENT ERGOMETER

• 10004 SOLE R92
• 3422 R92
• 3572 RB 8000
• 3602 Cardio Strider 3.1
• 4858 Comfort Motion BT

RECUMBENT BIKE

• 3422 R92
• 4854 CleverFold RC5

MASSAGE CHAIR

• 60040 & 60050 Premion

ROWER

• 12000 RowFlow 5.0 NorsK
• 12001 RowTech NorsK
• 12002 Row Flow 10.0
• 3603 Cross Rower 2.5
• 3704 Aquon Pro Plus

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STEPPER

• 4131 Cross Stepper

BASKETBALL

• 2100 Goaliath GB50
• 2101 Goaliath GB54
• 2102 Goaliath GB60
• 2103 Goaliath GoTek50
• 2104 Goaliath GoTek54

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ACTIVE HEALTH

• 75000 Body Screen TX

SMALL ITEMS

• 12005 Pedestals RowFlow 10.0 / Aquon Water Flow PRO
• 18014 Push-up grips NorsK

GENERAL

• Optimizing Training Intensity in kinomap

CROSSTRAINER

• General

ELLIPTICAL TRAINER

• General

ERGOMETER

• General
• 3470 Med 3.0 - Complaint
• 4855 Cardio Motion BT - Hand pulse sensore cables too short

EXERCISE BIKE

• General

INDOOR CYCLE / SPEEDBIKE

• 3604 Live! Cycling ILC - Bluetooth Connection Problems
• 10001 Speed Race X - Kinomap: Issues with Watt Transfer

MULTI GYM

• 14024 FT3 - Problems with mounting the weight cladding

TREADMILL

• Treadmill general information - Noises
• 5163 Q. Vadis 10.0 - Kinomap Update
• 5163 Q. Vadis 10.0 - Distance measurement error
• 5163 Q. Vadis 10.0 - WLAN connection problems
• 5163 Q.Vadis 10.0 - Latest Softwareupdate

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RECUMBENT BIKE

• General
• 3602 Cardio Strider 3.1 - Handle Adjustment

ACTIVE HEALTH

• 75000 Body Screen TX - Connection Issues
• 75000 Body Screen TX - Inaccuracies during measurement