3. DELIVERY

What are the usual delivery times?
We will ship your order immediately after receipt of payment to your delivery address. The delivery of your ordered item takes 1 to 3 business days for parc...
Fri, 4 Mar, 2022 at 8:57 AM
Who is my shipping provider?
We deliver up to 39.9kg via GLS. In special cases (oversize) we also deliver under 39.9kg via freight forwarding. All other deliveries over 39.9kg will be ...
Fri, 4 Mar, 2022 at 8:58 AM
Is there an installation service, if so, how much does it cost?
Our assembly service is available to you for an additional charge. The prices vary depending on the item. You can view them in the shopping cart directly at...
Fri, 4 Mar, 2022 at 9:00 AM
Do the billing and shipping addresses have to be the same?
No. During the ordering process we will ask you if you want the order to be delivered to a different address than the invoice. Maybe you want to make someon...
Fri, 4 Mar, 2022 at 9:01 AM
Can I have delivery to a packing station?
No, unfortunately the goods can not be delivered to a packing station. Due to the size and weight of most packages, delivery to a packing station or post of...
Fri, 4 Mar, 2022 at 9:01 AM
What should I do if my shipment was not delivered?
The package still has not arrived after several days and has not been delivered to the neighbors? In this case, we would like to ask you to first check the ...
Fri, 4 Mar, 2022 at 9:03 AM
To which countries can I have my device delivered?
We deliver to Germany, Austria, Switzerland and Sweden. Here you can find our shipping costs.
Fri, 4 Mar, 2022 at 9:07 AM